In short: no accounts, no servers of our own, no analytics. Your progress and settings stay on your device. The camera and motion sensors are processed on the device. Ads in the game are served by Google AdMob, which processes some device data under its own policies.
1. Who we are
This policy covers Lost Together: A Tilted Tale for iOS (bundle ID com.mci.losttogether, the “Game”). The Game is developed by Agleo Tech (“we”, “us”), who is the data controller. You can reach us at [email protected].
2. What we collect
The Game needs no account, sign-up or login. We do not run our own servers, and we do not collect, store or sell personal data from you or your device. The Game uses no analytics or crash-reporting tools.
3. Information that stays on your device
- Game progress and settings: unlocked levels, stars, language, sound/music/haptics preferences and the AR photo attempt counter are stored locally on your device. They are never sent to us. Deleting the Game deletes them.
- Motion sensors: because you play by tilting your phone, accelerometer/gyroscope readings are used in real time on the device only. They are not recorded or shared.
- Camera (Memory Corner / AR): we use the camera only when you open AR photo mode and grant permission. The camera feed is processed on the device (Apple ARKit) to place the characters on your floor and is never sent to us or anyone else.
- Photos: an AR photo you take is added to your photo library only when you tap “Save” (which asks for permission to add photos), or passed to an app you choose only when you tap “Share” in the iOS share sheet. We never read your photo library.
4. Advertising (Google AdMob)
To keep the Game free we show full-screen ads at some transitions and optional rewarded ads. We do not use banner ads, and we limit ad content to general-audience ratings. Ads are provided by Google LLC through AdMob.
When an ad is shown, Google may process data such as your IP address (and approximate location derived from it), device type and OS information, ad interactions, diagnostics and, on iOS, the advertising identifier (IDFA) only if you allow tracking. Google uses this data to serve and measure ads, prevent fraud and, where permitted, personalise ads.
- Where required (e.g. the EEA, UK and Switzerland) we ask for your consent through Google’s consent message (UMP) before personalised ads are shown. You can change your choice later.
- On iOS the Game asks Apple’s “Allow tracking” question once, before ads start. If you decline, the advertising identifier is not shared; ads still appear but are not personalised for you. You can change your choice any time under Settings › Privacy & Security › Tracking.
- Learn more: Google Privacy Policy and How Google uses information from apps that use its services.
5. In-app purchases
Optional purchases such as character skins may be added in future. Payments are handled entirely by Apple; we never see your card or payment details. Purchase records are subject to Apple’s privacy policy.
6. Children
The Game is designed for a general audience and is not specifically directed at children under 13, though its content is gentle and non-violent. We do not knowingly collect personal data from children. If you believe a child has sent us personal data, contact us and we will delete it.
7. Retention and security
Since we hold no data on our side, retention only applies to the local data on your device and ends when you delete the Game. If you email us, we keep the correspondence only as long as needed to answer your request.
8. Your rights
Under the Turkish Personal Data Protection Law (KVKK), the EU/UK GDPR, US state privacy laws and similar laws, you may have the right to access, correct or delete your data, object to processing and withdraw consent. For advertising data you can also contact Google directly. To exercise your rights, write to [email protected]. You may also complain to your local data protection authority.
9. Changes
We may update this policy from time to time. When we make a material change we will update the date on this page and, where appropriate, let you know in the Game.
10. Contact
Agleo Tech · [email protected]